Our Approach to Equity, Inclusion & Belonging

Informed by the City of Seattle’s Building a Relational Culture framework.

  • Relational Culture

    organizational ethos of:

    • knowing people as their whole selves and creating spaces where all identities belong

    • inviting discourse, questions and challenges at all levels

    • respecting both logic and emotion

    • celebrating moments of pride and joy

    • demonstrating care during rough patches or times of crisis

  • Data

    • institutional indicators

    • proactive community/customer feedback collection

    • build a library of stories documenting organizational artifacts- create vignettes that serve to record process, outcomes, lessons, emotions and anecdotes

    • in addition to statistics and figures, consider lived experience as foundational to the organization’s approach to being data-driven

  • Accountability Systems

    • EIB analysis tools embedded in planning and operations

    • performance mgmt program

    • transparent decision-making

    • public scorecards

  • Voice

    • feedback channels

    • workforce networks and connection points

  • Learning

    • communities of practice

    • continuous improvement program

  • Leadership

    • cultivating a diverse leadership pipeline

    • supports for leaders of color